Policies

Pre-registration is required for all classes, as space is limited. Walk-ins are not guaranteed a spot. Classes with two or fewer registrants five hours before start time may be canceled at management’s discretion.

Please select classes carefully to avoid scheduling conflicts. Some Pole and Aerial classes overlap, and missing warm-ups or cool-downs can lead to injury and disrupt others. Only choose classes you can complete in full.

Level Progression:

• First-time Pole/Aerial students must complete an Intro class before attending other sessions.
• Pole Level Advancement: Minimum of 8 classes in your current level + an assessment completed by an instructor.
• Aerial Level Advancement: Minimum of 12 classes in your current level + an assessment completed by an instructor.
• Consistent attendance (at least once per week) supports faster progress.

Experienced Pole or Aerial students new to Aradia Fitness should email calgary@aradiafitness.com or fill out our Assessment Form for level placement guidance.

You may cancel a class up to 12 hours before start time without penalty—your class credit will be returned to your account.

Late Cancel & No-Show:

• Cancelling less than 12 hours before class or failing to attend is considered a late cancel/no-show.
• Class Packages: One class credit will be deducted.
• Gold, Silver, Bronze, Copper Members: One class credit will be deducted + $15+GST fee.
• Platinum Members & 2-Week Intro Clients: $15+GST fee per late cancel/no-show.
• Design Fit Classes: The class credit is forfeited.
• Outstanding fees must be settled before attending future classes.

Aradia may cancel classes due to low registration, weather, or instructor illness. If this happens, your class credit will be returned.

All sales are final. To avoid a no-show/late cancel charge, deregister at least 12 hours before the class start time.

Class Expirations & Extensions:

• Single Classes & Class Packs (Pole & Aerial) expire 6 months from the purchase date.
• Students are responsible for tracking their class/package expiration dates.
• Expiration extensions are granted only in extenuating circumstances and are subject to a $5+GST per class fee (up to a max of $25+GST) for a one-time, one-month extension.

Medical & Pregnancy Exceptions:

• With a doctor’s note, unused classes may be converted into a Gift Certificate or credit if an injury or medical condition prevents participation.
• Pregnant individuals cannot participate in pole classes. If pregnancy occurs mid-session, a Gift Certificate or credit will be issued for the remaining classes.

Membership & Payment Policies

• A valid credit card is required for all memberships, with automatic monthly charges.
• Membership agreements are paperless and confirmed online. Your electronic confirmation is legally binding.
• Cancellation: Requires an additional two monthly payments as a fee—please read the contract carefully.
• Class Pre-Registration is required and managed online.

Membership Holds:

• Injury: With a doctor’s note, payments can be suspended for up to 3 months (added to the end of the contract).
• Vacation: One 1-month suspension per year allowed.

While suspended, you cannot register for or attend classes.

Aradia Fitness prioritizes safety and comfort. Clients are expected to be respectful, attentive, and follow instructor guidance. Unauthorized exercises may result in dismissal without a refund. Instructors may also restrict certain techniques for safety reasons. At Aradia Fitness we have our client’s safety and wellness top of mind and do our best to mitigate risk and injury, helping students progress safely. Group classes are designed to ensure that all participants at a given level can safely attempt the movements. By signing up for a group class, you acknowledge that the class structure balances the needs of all students. While instructors strive to challenge each individual, some compromises may be necessary to accommodate different skill levels and ensure a safe and inclusive learning environment.

Cell phones should be silent, and conversations should be kept to a minimum to avoid disruptions. Always respect classmates’ privacy when taking images. You must ask if someone is okay to be in your video and notify anyone who may be in the line of sight of your video. Please do not disrupt another student’s class experience with your filming Students may film themselves, but students are not permitted to film instruction or the instructor without permission.

If you ever feel uncomfortable in class, inform your instructor immediately or contact us afterward.

These policies supersede any previously posted policies and any previously dated policies on written documents including those outlined in paper membership contracts and may be changed at any time at the discretion of Aradia Fitness Calgary management.

Aerials:

We recommend tight-fitting clothes (like yoga pants, tight-fitting shirts, leotards, etc.). Loose-fitting clothing can get caught or torn. We require students to wear long pants that cover the back of the knees. We ask students to cover torsos for silks classes. Consider sleeves to cover your armpits for certain movements.

Students may not wear zippers, velcro, snaps, abrasive fabrics, sequins, rhinestones, or other sharp objects on their person while on the apparatus. These items can rip silks and shred tape.

Pole:

Wear athletic attire such as fitted, opaque shorts, sports bras, or tank tops. In Pole 2 and higher levels, skin contact is essential for grip, particularly on the legs, knee and elbow pits, sides, and shoulders. Students may wear pole-specific “grip” pants but should be aware that for some movements the pants may not be as effective. 

To protect both students and the equipment, all jewelry must be removed before class, including rings, watches, bracelets, and necklaces. Small stud earrings are allowed. Any jewelry that cannot be removed must be securely covered with medical or athletic tape, which students must provide themselves. If jewelry is not removed or properly covered, the student will be asked to sit out. Hockey tape or any excessively sticky tape is not permitted on the apparatus.

For silks, we ask that students keep their nails on the shorter side (hands and feet) with no bedazzling that can get caught on silks. Nails should be kept short(er), smooth, and free of sharp edges to prevent snagging or damaging the silks.

Aerials:

We recommend tight-fitting clothes (like yoga pants, tight-fitting shirts, leotards, etc.). Loose-fitting clothing can get caught or torn. We require students to wear long pants that cover the back of the knees. We ask students to cover torsos for silks classes. Consider sleeves to cover your armpits for certain movements.

Students may not wear zippers, velcro, snaps, abrasive fabrics, sequins, rhinestones, or other sharp objects on their person while on the apparatus. These items can rip silks and shred tape.

Pole:

Wear athletic attire such as fitted, opaque shorts, sports bras, or tank tops. In Pole 2 and higher levels, skin contact is essential for grip, particularly on the legs, knee and elbow pits, sides, and shoulders. Students may wear pole-specific “grip” pants but should be aware that for some movements the pants may not be as effective. 

To reserve your preferred date and time for a private party, workshop or event, we require full payment. Any additional costs, such as extra people attending a party, must be paid at the studio before starting the private booking. Cancellations made up to 14 days before the private booking can be refunded minus a $50 cancellation fee. Cancellations made within 14 days of the private booking will not receive a refund but will have a credit for a future booking (*see admin fee).  We will always attempt to accommodate rescheduling the time of your party within the same day, depending on availability, with no penalty.  

*A $25 administration fee will apply to requests for rescheduling to a different day. Exceptions to this policy may be made due to extenuating circumstances at the sole discretion of the studio management.

You must be 18 years or older to sign up for and take group classes at Aradia Fitness Calgary. Our minimum age is 16 years old with studio approval and a parent or legal guardian must accompany the participant on their first visit to the studio to complete a waiver. The participant and parent/legal guardian must provide a government-issued photo ID.

Alcohol consumption is not permitted prior to any classes or physical activities at the studio. If you are intoxicated when arriving at the studio, you will not be allowed to participate and you will not be refunded.

To maintain a clean and safe environment, food is not permitted in the studio space. If you require a snack, you may be allowed to eat at the seating area near the entrance. Do not bring food into the pole or aerial space.
Water bottles with secure lids are allowed and encouraged to keep you hydrated during class. Other beverages, including coffee, tea, energy drinks, or sugary drinks, are permitted providing they are kept away from equipment and will not easily be overturned.